www.mymsme.org
MSME Development Institute (Registered Trust)
This Privacy Policy governs the manner in which www.mymsme.org (the “Website”) collects, uses, stores, maintains, and discloses information collected from users (“Users”).
This Privacy Policy applies to the Website and to all services, programmes, training initiatives, consultancy activities, and digital resources offered by MSME Development Institute, a Trust registered under the Indian Trusts Act, 1882.
MSME Development Institute is an independent, non-governmental, professional organisation and is not affiliated with or operated by any government department, ministry, or statutory authority.
We may collect personal identification information from Users in various ways, including but not limited to when Users:
visit or browse the Website,
register on the Website,
fill online forms or applications,
enrol in programmes or training,
subscribe to services, or
interact with features or resources made available on the Website.
Personal information may include, as applicable:
Name
Email address
Mailing address
Phone number
Other contact or identification details voluntarily provided by the User
Users may visit the Website anonymously. Personal identification information is collected only when voluntarily submitted by Users. Users may refuse to provide personal information; however, this may limit their ability to access certain services or features.
We may collect non-personal identification information whenever Users interact with the Website. Such information may include:
Browser type
Device type
Operating system
Internet service provider
IP address (in anonymised or aggregated form)
Technical usage data
This information is used solely for analytics, security, and service improvement purposes.
The Website may use “cookies” to enhance User experience. Cookies help analyse website traffic and remember user preferences.
Users may choose to:
accept cookies,
refuse cookies, or
receive alerts when cookies are sent.
Disabling cookies may affect certain functionalities of the Website.
MSME Development Institute may collect and use Users’ information for the following purposes:
To improve customer service
Information helps us respond more efficiently to enquiries and support requests.
To personalise user experience
Aggregated data helps us understand how Users engage with the Website.
To improve the Website and services
Feedback may be used to enhance content, features, and service quality.
To process registrations or payments
Information is used strictly to deliver the requested service and is not shared except where necessary to complete the transaction.
To communicate with Users
Email addresses may be used to send updates, confirmations, programme-related information, or responses to queries.
To send periodic communications (optional)
Users who opt in may receive newsletters, updates, or information of interest. Users may unsubscribe at any time.
We adopt appropriate data collection, storage, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information.
Security practices include:
Secure servers and access controls
SSL-encrypted communication channels
Restricted access to sensitive information
Compliance with standard data protection practices
While we strive to protect User data, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.
Some advertisements or analytics services may be served by third parties such as Google. These third parties may use cookies or similar technologies in accordance with their own privacy policies.
MSME Development Institute does not control such third-party data collection practices and encourages Users to review the privacy policies of those providers independently.
This Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If such information is inadvertently collected, it will be deleted upon identification.
MSME Development Institute reserves the right to update or modify this Privacy Policy at any time.
When updates are made:
the revised policy will be posted on this page, and
the “effective date” may be updated accordingly.
Users are encouraged to review this policy periodically. Continued use of the Website after changes constitutes acceptance of the updated policy.
If you have any questions regarding this Privacy Policy, the practices of this Website, or your interactions with us, please contact:
MSME Development Institute
Email: info@mymsme.org
Website: www.mymsme.org
MSME Development Institute is a registered Trust engaged in professional training, consultancy, and capacity-building activities.
It is not a government organisation, and information shared on this Website should not be interpreted as official government advice or communication.